Shipping Policy

At JBH Health Care, we are committed to delivering your orders quickly, safely, and efficiently so you can begin your wellness journey without delay.

1. Shipping Coverage & Delivery Times

  • Nationwide Delivery: We deliver across Pakistan to all major cities, towns, and remote areas.

  • Standard Delivery Time: Orders are typically processed and delivered within 3 to 5 business days from the date of confirmation, depending on your location.

  • Order Processing: Orders placed after standard business hours or on public holidays will be processed on the next working day.

2. Shipping Charges

  • We strive to offer competitive and transparent shipping rates.

  • Applicable delivery charges (if any) will be calculated and displayed transparently at checkout before you finalize your order. From time to time, we may also offer free shipping promotions on select products or order thresholds.

3. Order Tracking

  • Once your order has been packed and dispatched, you can easily track its progress using our website’s “Track Your Order” feature or by reaching out to our customer support team.

4. Delivery Guidelines & Failed Delivery Attempts

  • Please ensure that your provided shipping address and phone number are accurate and complete to avoid delivery delays.

  • Our courier partner will attempt to contact you prior to delivery. If an order cannot be delivered due to an incorrect address, unreachable phone number, or unavailability of the recipient, it may be returned to us, and a re-shipping fee may apply for subsequent delivery attempts.

Need Help with Your Shipment?

If you have any questions regarding your delivery or need urgent assistance with an ongoing order, please feel free to reach out to us:

  • Phone: (+92) 3064188674

  • Email: contact@jbhhealthcare.com

  • Address: House# 623, Olympia Park, Guja Peer Rd, Taj Bagh Scheme Tajpura, Lahore, Pakistan